The Professional Standards Bureau acts as the investigative component for the Police Chief. It responds to community concerns of police misconduct or discourtesy, and ensures that an important link remains intact between your police department and you.

What do we do?

The Professional Standards Bureau is comprised of Internal Affairs, Accreditation and the Training unit. The PSB utilizes all three areas of responsibility to better serve the community. The PSB is supervised by Captain Rich Carr. 

How do I contact the Professional Standards Bureau?

The Professional Standards Bureau can be contacted at (239) 321-7708 or at the Police Station which is located at 2210 Widman Way, Fort Myers, FL 33901. The hours of operation are 8:00 am to 5:00 pm, Monday through Friday. The Professional Standards Bureau can also be contacted by e-mail.

How do I make a complaint?

Bring your complaint to the attention of the Professional Standards Bureau as soon as possible, either in person, by telephone, fax or e-mail. You may also call the Police Department’s main switchboard at (239) 321-7700 and ask to speak to the on duty Patrol Shift Commander or a Supervisor.

What is the process for filing a formal complaint?

1. The Professional Standards Bureau will take sworn statements from the complainant and any witnesses to the incident. These statements are notarized and treated in the same manner as testimony in a court of law; therefore, Perjury Statutes apply.

2. The officer involved, and any other officer at the scene of the incident, may be required to submit a sworn statement in response to the complaint.

3. When appropriate, medical records are examined, physical evidence is gathered, and photographs may be taken.

4. The complainant and witnesses may be requested to take a polygraph examination.

5. Once the investigation is completed, the case is forwarded to the employees Lieutenant and then to the Bureau Commanders for review and disposition and then to the Chief of Police (if required by policy). 

6. The Chief of Police decides if discipline (suspension or higher) will be administered to the officer.

7. An Officer can appeal disciplinary action through their bargaining unit or Civil Service Board or to an Arbitrator. The Arbitrator may alter or sustain the Chief's decision.

8. Upon final disposition of the case, a written response from the Professional Standards Bureau will be sent to the citizen and the officer involved.

The Professional Standards Bureau acts as the investigative component for the Police Chief. It responds to community concerns of police misconduct or discourtesy, and ensures that an important link remains intact between your police department and you.

What do we do?

The Professional Standards Bureau is comprised of Internal Affairs, Accreditation and the Training unit. The PSB utilizes all three areas of responsibility to better serve the community. The PSB is supervised by Captain Rich Carr. 

How do I contact the Professional Standards Bureau?

The Professional Standards Bureau can be contacted at (239) 321-7708 or at the Police Station which is located at 2210 Widman Way, Fort Myers, FL 33901. The hours of operation are 8:00 am to 5:00 pm, Monday through Friday. The Professional Standards Bureau can also be contacted by e-mail.

How do I make a complaint?

Bring your complaint to the attention of the Professional Standards Bureau as soon as possible, either in person, by telephone, fax or e-mail. You may also call the Police Department’s main switchboard at (239) 321-7700 and ask to speak to the on duty Patrol Shift Commander or a Supervisor.

What is the process for filing a formal complaint?

1. The Professional Standards Bureau will take sworn statements from the complainant and any witnesses to the incident. These statements are notarized and treated in the same manner as testimony in a court of law; therefore, Perjury Statutes apply.

2. The officer involved, and any other officer at the scene of the incident, may be required to submit a sworn statement in response to the complaint.

3. When appropriate, medical records are examined, physical evidence is gathered, and photographs may be taken.

4. The complainant and witnesses may be requested to take a polygraph examination.

5. Once the investigation is completed, the case is forwarded to the employees Lieutenant and then to the Bureau Commanders for review and disposition and then to the Chief of Police (if required by policy). 

6. The Chief of Police decides if discipline (suspension or higher) will be administered to the officer.

7. An Officer can appeal disciplinary action through their bargaining unit or Civil Service Board or to an Arbitrator. The Arbitrator may alter or sustain the Chief's decision.

8. Upon final disposition of the case, a written response from the Professional Standards Bureau will be sent to the citizen and the officer involved.